Shipping policy
Shipping Policy – Gulabi Doriyan
At Gulabi Doriyan, we ensure that your order reaches you safely and on time.
1. Order Processing Time
- Orders are processed within 2–4 working days
- Orders placed on weekends or public holidays will be processed on the next working day
2. Delivery Time
- Estimated delivery time is 5–7 working days across India
- Delivery timelines may vary depending on your location
3. Shipping Charges
- We offer free shipping on prepaid orders
- Cash on Delivery (COD) is available at an additional charge (if applicable)
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/WhatsApp/email
- You can track your order in real-time
5. Delays
While we try our best to deliver on time, delays may occur due to:
- Courier service issues
- Weather conditions
- Unexpected situations beyond our control
6. Incorrect Address / Failed Delivery
- ensure your shipping details are correct
- If delivery fails due to incorrect address or unavailability, re-shipping charges may apply
7. Damaged Package
- If you receive a damaged package, please record an unboxing video
- Contact us within 48 hours of delivery